Privacy Policy

Effective date: 18 July 2026   |   Last updated: 18 July 2026

GetPromoted respects the privacy of website visitors, prospective clients, current clients, vendors, partners and other people who communicate with us. This Privacy Policy explains what personal information we may collect, why we collect it, how we use it, when it may be shared, how long it may be retained and the choices available to you.

This policy applies to information collected through getpromoted.in, our contact and enquiry forms, email, telephone conversations, project discussions and the digital services we provide. Our services include website design, website development, ecommerce development, website redesign, website personalization, search engine optimization, digital marketing and related technical support.

We aim to collect only the information reasonably needed to answer enquiries, deliver agreed services, maintain business records, improve our website and protect our systems.

GetPromoted Privacy Commitment

The information we collect depends on how you interact with GetPromoted. You may browse general pages without directly telling us who you are. When you contact us, request a quotation, begin a project or ask for support, we may collect information required to respond and provide the requested service.

Information You Provide Directly

• Your name, business name, job title and contact details.
• Your email address, telephone number and preferred communication method.
• Information entered into enquiry, consultation or contact forms.
• Project requirements, budgets, timelines, brand information and business objectives.
• Website content, images, product information, account access or technical details supplied for an agreed project.
• Billing details, invoices, transaction references and payment status. We do not ask you to send full card details through ordinary website forms.
• Messages, feedback, support requests and other correspondence exchanged with our team.

Information Collected Automatically

When you use our website, our hosting, security or analytics systems may automatically receive limited technical information. This may include your IP address, browser type, device type, operating system, referring page, pages viewed, approximate location derived from an IP address, visit date, visit duration and diagnostic or security logs.

This information generally helps us understand website performance, identify errors, prevent misuse, maintain security and improve visitor experience. Where required, non-essential cookies or similar technologies will be used according to the choices made available to you.

We may collect personal information when you submit a website form, call or email us, request a proposal, enter into a service agreement, provide materials for a project, attend a meeting, communicate through a business messaging platform or interact with our website.

We may also receive business contact information from a colleague within your organization, an authorized representative, a referral partner or a publicly available business source. If someone shares information about another person with us, that person should have the authority to provide it for the relevant business purpose.

GetPromoted uses personal information only for relevant business, service, administrative, security and legal purposes. Depending on the circumstances, we may use information to:

• Respond to enquiries and arrange consultations.
• Understand your goals and recommend suitable services.
• Prepare quotations, proposals, contracts and project plans.
• Design, develop, test, launch and maintain websites or ecommerce platforms.
• Deliver SEO, website personalization, digital marketing and related support.
• Communicate about milestones, approvals, technical issues and service updates.
• Manage invoices, payments, accounting and business records.
• Monitor website performance and improve usability.
• Detect spam, fraud, unauthorized access, malicious activity or security threats.
• Comply with applicable law, respond to lawful requests and establish or defend legal claims.

Consent and Lawful Processing

Where consent is the appropriate basis for processing, we seek consent through a clear affirmative action and provide relevant information about the purpose. You may withdraw consent by contacting us, subject to processing already completed and any lawful need to retain certain records. In other situations, information may be processed because it is necessary to respond to your request, perform an agreement, meet a legal obligation, protect systems or pursue a permitted business purpose under applicable law.

Cookies are small files or identifiers that websites may store or access through a browser. GetPromoted may use essential cookies required for website functionality, security and session management. We may also use analytics or performance technologies to understand how visitors reach and use our pages.

Analytics information may show aggregated patterns such as popular pages, device categories, approximate traffic sources and technical errors. If advertising or remarketing technology is introduced, this policy and any available cookie notice may be updated to explain the relevant use and choices.

You can manage cookies through your browser settings. Blocking essential cookies may affect certain website functions. Browser controls vary, so review the privacy or cookie settings provided by your browser.

During a website, ecommerce, SEO or technical project, a client may provide GetPromoted with content, customer information, website backups, login credentials, analytics access, product data or other business materials. We use project data only to perform the agreed work, provide support, troubleshoot issues and meet related administrative or legal requirements.

Clients remain responsible for ensuring they have the right to provide project materials and personal data to us. Clients are also responsible for the privacy notices, cookie mechanisms, legal disclosures and consent processes required for their own websites, applications, customer databases and marketing activities unless a written agreement specifically assigns a task to GetPromoted.

Credentials and Access

Where practical, clients should create limited-access user accounts instead of sharing primary passwords. Access should be removed or changed when a project ends or when it is no longer needed. Please do not send passwords, payment card details or other highly sensitive information through an unsecured form or ordinary email unless an appropriate secure method has been agreed.

AI-Assisted Work

GetPromoted may use carefully selected software or AI-assisted tools for research, drafting, quality checks, analysis, coding support or workflow efficiency. We do not intentionally submit confidential client information or personal data to a third-party AI service unless it is reasonably necessary, appropriate safeguards are considered and the use is permitted by the project agreement or applicable instructions.

GetPromoted does not sell personal information. We may share limited information with service providers or professionals that help us operate our business and deliver services. Depending on a project, these may include website hosting providers, domain registrars, cloud storage services, email providers, analytics providers, payment processors, communication tools, security providers, developers, designers, accountants or legal advisers.

We seek to provide only the information reasonably needed for the relevant task. Service providers may process information under their own terms, privacy policies and contractual responsibilities. We may also disclose information where required by law, a court order or a valid government request; to protect rights, safety or systems; to investigate misuse; or in connection with a business reorganization, merger or transfer where appropriate safeguards apply.

International Processing

Some technology providers may store or process information outside India. Where personal information is transferred or made accessible internationally, we aim to use reputable providers and take reasonable steps consistent with applicable legal requirements, contractual commitments and any restrictions notified by the Government of India.

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected. Retention periods may vary based on the nature of the enquiry, whether a project proceeds, the duration of the client relationship, support requirements, security needs, payment and tax records, contractual obligations, dispute resolution and applicable law.

General enquiries that do not become active projects may be periodically reviewed and deleted when no longer useful. Active project records may be retained throughout delivery and for a reasonable period afterward to provide support, maintain continuity and address legal or accounting requirements. Backup copies may remain for a limited period until they are overwritten through normal system processes.

We use reasonable administrative, organizational and technical measures designed to protect personal information against unauthorized access, misuse, alteration, loss or disclosure. Measures may include access controls, account permissions, password practices, software updates, backups, secure hosting features, malware protection, encrypted connections and restrictions on project access.

No website, email system, cloud platform or internet transmission can be guaranteed completely secure. You should use strong passwords, protect your devices, avoid sending sensitive credentials through unsecured channels and notify us promptly if you believe information or project access may have been compromised.

Subject to applicable law and relevant exceptions, you may contact us to request information about personal data we hold about you, ask for inaccurate or incomplete information to be corrected, request deletion of information that is no longer required, withdraw consent, or raise a grievance about how your information has been handled.

To protect your information, we may ask you to verify your identity and clarify the request. We will review valid requests and respond within a reasonable period or the period required by applicable law. Some information may need to be retained where it is necessary for legal compliance, accounting, security, fraud prevention, contractual records or the establishment or defence of legal claims.

Marketing Communications

If you receive promotional emails from us, you may ask us to stop by using an available unsubscribe option or contacting us directly. We may still send non-promotional messages connected with an enquiry, active project, payment, security matter or ongoing service relationship.

Children’s Privacy

GetPromoted provides business-focused digital services and does not knowingly seek personal information directly from children. If you believe a child has submitted personal information to us without appropriate authorization, please contact us so that we can review and, where appropriate, delete it.

Third-Party Websites

Our website may contain links to external websites, platforms or social networks. GetPromoted does not control the privacy, security or content practices of third parties. Review the privacy policy of any external service before submitting personal information.

If you have a question, correction request, deletion request or grievance relating to this Privacy Policy or our handling of personal information, please contact GetPromoted using the details below. Include enough information for us to understand your request, but do not send passwords or highly sensitive information by email.

This policy is intended to explain our practices in clear language and should be read in light of applicable Indian privacy and information-technology requirements, including relevant provisions of the Digital Personal Data Protection Act, 2023 as and when they apply.

We may update this Privacy Policy when our website, services, technology, business processes or legal obligations change. The revised version will be published on this page with an updated date. Material changes may also be communicated through an appropriate website notice or direct communication where required.

Have a privacy question or data request? Contact our team and we will review it carefully.

Contact GetPromoted